Insights and resources

When people think about property damage, they usually picture water pouring through a ceiling or soaking a hardwood floor. Water losses are visible, urgent, and easy to understand. Mold is slower and quieter, but financially it is one of the most important categories in restoration. Across anonymized data of 30,000+ jobs, the average mold job estimate is $12,413 , while the average water job comes in at $5,973 . In other words, mold jobs in this dataset are a little more than

In restoration, job volume and job revenue often tell two very different stories. A single month can bring dozens of small water losses, a handful of moderate jobs, and only a few large projects. But when we look across a dataset of 30,000+ anonymized jobs, a clear pattern emerges: a small share of jobs is responsible for a substantial share of total revenue. According to the analysis, jobs over $10,000 represent only 17% of activity, yet they generate 65.6% of revenue. Thes

Restoration companies move fast. Jobs open and close every day, calls stack up during storms, equipment gets shifted between sites, and crews jump from customer to customer with little time to slow down. Owners develop an instinct for how the business is doing, but instincts don’t always reveal the full picture. You may feel “slammed,” but revenue might actually be flat. You may think TPAs are carrying the business, but Google leads might be quietly carrying your margins. You

The restoration industry is changing faster than ever. Between rising labor costs, tighter insurance requirements, and customer expectations for instant response, the companies that win in 2026 won’t be the ones spending more on ads; they’ll be the ones communicating better. That’s the core message of our new report, 2026 State of the Restoration Customer Experience Report , a data-driven analysis of how restoration firms are using speed, empathy, and AI to turn customer ex

When you’ve been in the restoration business long enough, you start to feel  when something’s off with your customer experience. Maybe callbacks have slowed down. Maybe your reviews slipped from five stars to four and a half. Maybe the phone rings, but fewer calls turn into jobs. The problem is, most owners never see the full picture, because they’re relying on gut feeling instead of data. And in an industry where every lead can turn into thousands of dollars in revenue, “gut

Your AI helper that understands the chaos, pressure, and precision of restoration work. In restoration, no two jobs are ever the same. One day it’s a flooded condo with anxious tenants. The next, a commercial water loss where time is money and documentation can make or break your margins. Crews are juggling drying logs, photos, equipment lists, customer calls, and constant updates to office staff, all while racing the clock. Now, imagine if there were a tool built specificall