FAQs

Both. After‑hours, Breesy replaces your call center with instant answer, on‑call dispatch, and clean, insurance‑ready intake. Full 24/7 brings the same experience to daytime, so Breesy also serves as your virtual receptionist for complex routing, message taking, and IICRC‑informed question handling.

Yes. Breesy connects with Dash by Cotality, Microsoft Teams, Slack, QuickBase, WhatsApp, and more—so AI value shows up where your team already works.

We follow industry best practices for access control, data handling, and auditability. We’ll align deployment to your franchise and partner requirements.

Breesy is always on, captures consistent data, and moves the work forward inside your systems. It also keeps coordination in your existing internal channels—Teams, Slack, email, and SMS—so everyone stays aligned.

No. Breesy adapts to the way you run today and connects the tools you already use.

Fast. Breesy works out of the box and requires almost no training. We configure your flows, plug into your channels, and you’re ready—one location or many.

Per operating location with usage-based options. We’ll tailor a quote to your volume, hours, and integrations.

Yes. Your setup carries over. Most single-location teams ultimately choose 24/7 for the daytime receptionist benefit.

After-Hours replaces your nighttime call center. Full 24/7 adds a daytime virtual receptionist plus unified overflow and analytics across all hours.

No. Call Surge scales intake automatically and scores leads so dispatch focuses on the highest-value jobs first.

Core telephony, email, and SMS are supported on all packages; common connectors include Dash by Cotality, Microsoft Teams, Slack, QuickBase, WhatsApp, and more.

Fast. Breesy works out of the box and requires near-zero training. We’ll configure flows and plug into your channels.