The AI platform built for the complexity of restoration
Breesy brings AI into the moments that matter: answering the phone, capturing the details, and coordinating next steps. It works out of the box and requires near-zero training, whether you start after‑hours or go full 24/7.
AI-powered FNOL intake
Breesy conversational AI agents understand urgency, location, and loss type, then ask for the right info at the right time. Notes are complete, dispatching is faster, and follow‑ups are rare.
Surge handling & lead scoring
When call volume spikes, Breesy scales. Each lead is scored, so dispatch focuses on the highest-value jobs first
Every conversation, one place
Calls and texts live in one timeline. Summaries are automatic. Search is instant.
Analytics and quality
Track answer rates, service types, and more. Review transcripts, coach with specifics, and improve customer experience with confidence.
Team coordination where you work
Internal updates go to Microsoft Teams, Slack, email, or SMS—so on‑call alerts, assignments, and ETAs reach people fast.
Security and privacy
Role‑based access, audit trails, and best‑practice data handling for restoration teams and partners.