Every inbound opportunity, answered and routed.

Breesy Voice is an AI voice agent built for restoration. It answers calls 24/7, understands the reason for the call, gathers the right job details, determines urgency, and routes each call or lead to the right person or team.

24/7 AI answeringUrgency triageFull call visibilityReduces manual work

Missed calls are missed jobs.

In restoration, the first company to answer usually wins the work. But calls come after hours, during a storm, or while every line is busy, and the ones that reach voicemail rarely call back. They call the next company.

After-hours demandEmergencies do not wait for office hours, and voicemail loses the job.
Overflow during surgesWhen every line is busy, opportunities go unanswered.
Slow responseA late callback on an active loss is usually a lost job.

Answer, understand, route.

Breesy answers, understands, and routes the call before a competitor picks up.

Answers 24/7Day, night, after hours, and overflow, with no voicemail.
Understands the callRecognizes the reason, flags an active loss, and gathers FNOL details.
Determines urgencySeparates an emergency from a routine request and responds accordingly.
Routes correctlyTo the right person or team, with urgent jobs warm-transferred to on-call.
Handles key accountsCustom greetings and routing for high-touch clients.
Every inbound call

Routed with full context.

Emergencies reach your on-call team right away; routine work is captured and queued. No call missed, and every opportunity logged.

Built around restoration workflows.

A basic answering service takes a message and leaves your team to sort it out. Breesy Voice understands restoration, acts on urgency, and turns every call into a routed, logged, ready-to-work job, so nothing waits and nothing gets lost.

From ring to job created.

01RingAnswered on the first ring, 24/7, with no voicemail.
02TriageReason and urgency understood, emergency separated from routine.
03RouteWarm transfer or lead routing to the right person or team.
04NotifyFull call visibility posted to Microsoft Teams, Slack, or Google Chat.
05CreateA new job created in your job management platform, intake attached.

What restoration teams see with Breesy Voice.

What teams see when Breesy Voice handles answering, overflow, and after-hours response.

100%
answer rate

Observed when inbound coverage, overflow, and after-hours response are fully connected.

30%+
increase in lead capture

Achieved through faster response, consistent intake, and fewer missed handoffs.

22%+
in total job volume

Created by improving follow-up visibility, routing clarity, and conversion consistency.

Sharper as part of the operating layer.

Breesy Voice is the front door to the operating layer. Every captured call and field record flows into the rest of Breesy.

Breesy PhoneTurn the ongoing conversation into notes, tasks, and follow-up.Capture
Breesy RevenueSee which captured calls convert, stall, or leak.Visibility
Breesy CAT Command CenterScale the same intake across storm-surge volume.Visibility

Capture what each job needs on site.

Breesy Voice includes configurable field capture: define the fields each job records, with conditional logic, and log accurate time in and time out for job costing.

Configurable fieldsCapture the data points you define for each job, with conditional logic.Configure
Time in and time outAccurate on-site clock in and out, ready for job costing.Costing
Structured recordsConsistent field data on every job, ready for the office.Records
In an industry that very few things are easy and deliver what is promised, Breesy has accomplished this task for us. Their technology has changed the way we run our business. We can do more with less and have much better data to help us make decisions. The team is also incredible to work with, they listen, ask questions, and deliver with an incredibly quick timeframe. I am excited to work with them and consider them an important partner.
Michael PansterOwner, SERVPRO Team Panster

Common questions, answered.

Is Breesy Voice an answering service?

No. It is an AI voice agent built for restoration. It answers 24/7, identifies new losses, collects FNOL details, determines urgency, and routes each call or lead to the right person, then posts the call to your team channels and creates the job, so your staff stay on the work instead of the phones.

What happens on an after-hours emergency call?

Breesy recognizes an active loss, captures a structured intake and FNOL details, and warm-transfers it to your on-call team with full context, so response starts immediately instead of in the morning.

Where does call activity show up?

Breesy Voice posts full visibility of every inbound call into Microsoft Teams, Slack, or Google Chat, and automatically creates a new job in your job management platform with the intake attached.

What does the included field capture do?

You define the fields each job records, with conditional logic, and it logs accurate time in and time out for job costing.

How long does it take to get started?

Voice connects to your existing phone lines, so most teams go live quickly. We map your routing rules, intake fields, channels, and job creation during onboarding.

Hear the impact Breesy Voice can have on your revenue.

Book a demo and we'll show how Breesy answers, captures, routes, and logs every inbound call.