Capture every lead when the storm hits.

During CAT events, Breesy scales intake across storm calls, web leads, and referrals, then prioritizes work by revenue potential, urgency, and location so your team captures the most valuable jobs first.

Surge intakeLead scoringPriority queueRoutingCapacity where configured

A storm can make your year.

A CAT event can bring in more revenue than a normal month delivers, but manual intake and disconnected tools mean most teams capture only a fraction of it and leave real capacity unused.

Surge overloadMore calls arrive than the team can pick up.
Buried high-value jobsThe biggest opportunities get lost in the volume.
No prioritizationWork is handled in the order it arrives, not by value or urgency.

Capture all of it.

Scale intake across every channel the moment volume spikes, with nothing dropped.

Storm callsA spike in inbound volume answered and captured.
Web leadsOnline demand pulled into the same queue.
ReferralsPartner and adjuster referrals tracked with the rest.
Emergency requestsActive losses flagged the moment they come in.
When the storm hits

The biggest jobs first.

Capture the whole surge across calls, web, and referrals, then work one ordered queue ranked by value and urgency.

Scale and prioritize when volume spikes.

01SurgeStorm calls, web leads, and referrals spike.
02CapturedEverything pulled into one queue.
03ScoredEach opportunity scored as it arrives.
04PrioritizedHighest-value, most urgent work on top.
05RoutedWork sent the right way as volume climbs.

The most valuable work, first.

When volume spikes during a surge, not every job is equal. Breesy ranks demand by revenue potential, urgency, and location so the biggest opportunities get attention first.

Lead scoringEvery opportunity scored as it arrives.Score
Revenue potentialThe biggest jobs surfaced to the top.Value
Urgency & locationPriority set by how urgent and where the work is.Triage
Priority queueOne ordered queue your team works top down.Queue
RoutingWork sent the right way as volume climbs.Routing
Important

Capacity visibility is available where it is configured for your operation. Surge prioritization and routing work across all customers.

Sharper as part of the operating layer.

Surge response builds on the same operating layer. The leads CAT captures move straight into intake, revenue visibility, and follow-up.

Breesy VoiceAnswer and capture the surge across every channel.Capture
Breesy RevenueSee which storm jobs convert and which slip.Visibility
Breesy PhoneKeep storm conversations captured and actioned.Capture

See the Breesy CAT Command Center in action.

Book a working session and we will set up scoring and routing before the next storm.

Common questions, answered.

How does Breesy handle a sudden surge in volume?

It scales intake across storm calls, web leads, and referrals at once, capturing every opportunity instead of dropping calls during the spike.

How are jobs prioritized during a CAT event?

Each opportunity is scored by revenue potential, urgency, and location, then placed in one ordered queue your team works top down.

Is capacity tracking included?

Surge intake, scoring, and routing work for every customer. Capacity visibility is available where it is configured for your operation.

Do we need to set this up before a storm?

Yes, it is best configured ahead of time. We set your scoring and routing rules during onboarding so you are ready when volume hits.

See the Breesy CAT Command Center in action.

Book a demo and we'll show how Breesy scales intake and prioritizes the most valuable work.